How to Delete Your LuckyPe Account

We respect your privacy and want you to have complete control over your LuckyPe account and personal data. If you no longer wish to use LuckyPe, you can easily request to delete your account. Please read the steps and conditions carefully before proceeding, as account deletion is permanent and cannot be undone.

Steps to Delete Your LuckyPe Account

Open the LuckyPe App

Log in using your registered mobile number.

Go to Profile

Tap on your profile icon located in the top menu.

Navigate to Account Settings

Within the settings menu, select Account Settings.

Select ‘Delete Account’

Choose the Delete Account option.

Verify Your Identity

Confirm your request using password or OTP sent to your registered mobile number or email.

Confirm Deletion

Once confirmed, your account deletion process will begin.

What Happens After Deletion?

• Your account and all associated personal data will be permanently deleted within 30 days.

• During this period, your account will remain deactivated and inaccessible.

• Certain financial records may be retained for up to 180 days to comply with legal and regulatory requirements.

• These records remain securely stored and are not used for any other purpose.

Manual Deletion Request

If you are unable to access your app or face any issue submitting the request, you can contact us:

Email: info@luckype.com

Please include the following details for verification:

• Registered mobile number

• Full name

• Reason for request (optional)

Our support team will process your request within 3–7 business days.

Important Note:

Deleting your LuckyPe account is permanent. Once deleted, you will lose access to all transaction history, wallet balance, cashback, referral rewards, and saved payment methods. Re-activation of the same account will not be possible. You may create a new account later, but previous data will not be restored.